OUR ENROLLMENT TERMS AND CONDITIONS
“Agent” means a company or natural person duly authorized by Nas Academy to advise on Courses or Community Membership, and sell Courses or Community Membership, on behalf of Nas Academy, as listed on the official Nas Academy website and updated from time-to-time; “Authorized Partner” means a company or natural person duly authorized by Nas Academy to provide some or all services on behalf of Nas Academy, as listed on the official Nas Academy website and updated from time-to-time; “Course” means any course, unit or subject that you purchase from Nas Academy, Agent, or Authorized Partner; “Community Membership” means a subscription to one or more of Nas Academy’s communities. “Enrollment” means your enrollment in any Course or Community Membership and is subject to: • You provide all the necessary information to enable Nas Academy, Agent, or Authorized Partner to facilitate and confirm your application for enrollment in a Course or Community. • You confirming any requested information to determine Course or Community suitability • Payment of the Course or Membership fees. • Final approval of your enrollment by Nas Academy. “Nas Academy” or “We” means Nas Education Pte Ltd, UEN 201933647N. Nas Academy considers a Minor to be a person under 16 years of age.
All enrollments are subject to the final acceptance of Nas Academy. Agent or Authorized Partner may act on behalf of Nas Academy in this regard. We may choose not to accept enrollment at any time, for any reason. You must supply Nas Academy with accurate information that is not false or misleading. Any false or misleading data deliberately provided to Nas Academy, Agent, or Authorized Partner is considered fraudulent behavior and may constitute an offence. In such cases, Nas Academy reserves the right to refer the matter to the relevant authorities and/or terminate all services to you. If you need to change any information, you may do so using the Nas Academy student portal or contact Academy Support via
A person who is a Minor at the time of enrollment, requires the permission of an authorized parent or guardian. Nas Academy may refuse to enroll a Minor in the case that We believe the course would not be appropriate for the Minor. Once your course starts, you will be required to participate in the course in order to successfully complete your Course. Participation includes consuming the prescribed course material, engaging in online classes, and completing assessments, exercises, and activities. Some or all of these may be compulsory in order to be considered to have successfully completed your course of study with Nas Academy. If you are unsure of your progress, having difficulty completing your course, or are not happy with your Academy Trainer, please get in touch with Academy Support at
D. USE OF IMAGES, VIDEOS, SOUND RECORDINGS, AND/OR YOUR LIKENESS
As part of your studies with Nas Academy, you will be required to create, record, edit, and/or submit text and/or video and/or audio. Such data or recordings may include personal information and the pictorial and/or audio-likenesses of yourself and others. By enrolling, you agree to the storage, transmission, and use of this data and your likeness, which may include transmission over the internet and/or posting on social media. Nas Academy reserves the right to share any captured data with your classmates, other groups of students, Nas Academy staff, Nas Academy trainers, Nas Academy Communities, Academy Support, Agents, and Authorized Partner. However, if you prefer that this doesn’t happen, you must notify Nas Academy in advance by contacting Academy Support at Nas Academy services or equipment may not be used to record other people without their knowledge, nor to store or transmit images, likenesses, or audio of people, including yourself, indecently dressed, insufficiently clothed, acting inappropriately including using profane language, symbols or gestures, or using language, symbols or actions that could be assumed by a third party to be offensive or upsetting, or is illegal in your jurisdiction. Hate speech and offensiveness against gender, religion, colour, race, country/region of origin, nationality, or sexual orientation is expressly forbidden on any of the Nas Academy services. Any such activity may result in sanctions against the student, which may include but not be limited to suspension or expulsion and/or referral to the appropriate authorities. Nas Academy will be the final arbiter of what is considered to be offensive.
Although We may provide you with different ways to pay for Course or Community Membership, not every payment method may be available in every jurisdiction. Receiving Course or Community Membership payment for Nas Academy may be delayed due to reasons including but not limited to the transmission of fees from Agent to Nas Academy, weekends, public holidays, and bank transmission. This may cause some delay for Nas Academy to provide Course or Community Membership services to you. Nas Academy will not be held responsible for any Course or Community Membership services delays. Payment methods may vary and may include fees imposed by your bank and/or payment provider. Fees may also be charged in a currency that is different to the currency used by you, in which case a currency conversion fee may be levied by your bank or payment provider. In such cases, We will not be providing any compensation or discount. Please check with your bank or other payment provider before using these payment methods as it is your responsibility. Unless explicitly provided, Nas Academy does not extend credit, so please ensure all fees are paid prior to the commencement of your course or Community Membership. If you are facing difficulties regarding fee payment, please contact Academy Support at
F. COURSE DURATION
Nas Academy courses have a fixed duration that is not extendable. The start and end dates are listed for you prior to your enrollment so that you can plan your study. If you find the duration is insufficient, please contact Academy Support at
G. COURSE CANCELATION
In the event that Nas Academy may have to cancel a course prior to commencement, you will be issued a full refund. The refund will be paid to you via the payment method in which Nas Academy received the money and in the currency in which Nas Academy billed you.
Course transfers may be made within three months of enrollment, provided the Course fee is paid in full. There is no additional Course transfer fee charged. To facilitate a Course transfer, contact Academy Support at
I. DELIVERY OF SERVICES
The delivery of services may be provided to you by Authorized Partner in any jurisdiction. This may require the transmission of data, including your personal aata, across international boundaries and between Nas Academy and Authorized Partner. We may need to do this in order to provide services to you. By enrolling in a course, you agree to the transmission and storage of any such data.
J. ERROR IN YOUR COURSE
Any errors notified via email to Nas Academy will be handled in accordance with Nas Academy quality management processes. We will not be held liable for errors or inconsistencies in course material or advice given. For all course feedback, contact Academy Support at
K. SERVER AVAILABILITY, APPS, AND DATA STORAGE
In the event of a power outage, server failure, or app failure, Nas Academy will not be held liable for any loss of information or Course data.
L. NO GUARANTEE OF A JOB OR ACCREDITATION OUTCOME
Nas Academy, Agent, or Authorized Partner do not guarantee a job or accreditation outcome after Course completion.
M. NO RESPONSIBILITY OR LIABILITY FOR INDIVIDUAL ACTIONS/DECISIONS
Nas Academy, Agent, or Authorized Partner is not responsible or liable for actions/decisions taken by individual students after consuming any/all the teaching materials on the platform. Nas Academy, Agent, or Authorized Partner is only responsible to provide the mentioned services per offering and is not obliged help students take decisions/actions. Nas Academy, Agent, or Authorized Partner take no responsibility and cannot be held liable for individual decisions/actions by students before/during/after a service offering.
N. YOUR DISCLOSURE TO US
If anything occurs during your study that may prevent or impede your study, you must disclose the information via email to Nas Academy, prior to Course commencement, by contacting Academy Support at
O. REFUND POLICY
Nas Academy has a 100% money-back guarantee, and each refund request will be processed on a case-by-case basis. To initiate a refund, contact Academy Support at
P. COURSE CREDIT
Course Credits may be applied for any accredited course provided by Nas Academy. You may use Course Credits to offset the Course fees upon checkout. Course Credits are non-transferable and non-refundable. The Course Credits do not expire.
Nas Academy will not incur additional costs of interpreters, aid workers, computer hardware or software, prostheses, hearing aids, braille devices, translations, software modifications, or any other modifications or support services required. Please enquire with your local disability or special needs support services. However, we may be able to make reasonable adjustments and accommodations to meet such needs.
R. COURSE LANGUAGE AND PREREQUISITE SKILLS
Depending on the country of operation, Nas Academy courses may be delivered in one or more languages, as listed on the Nas Academy website. With the exception of courses that are explicitly marketed as suitable for children, all Nas Academy courses require the learner to have the ability to read, write, and communicate in the scheduled languages to a grade 8 level. Most courses will require the use of a computer (MacOS and/or Windows). It is assumed that you are able to operate a computer, connect to the internet, and use basic applications. By enrolling in the course, you hereby confirm that you consent to these terms.
S. GRIEVANCE AND APPEALS PROCEDURE
In the event that you have a complaint about Nas Academy, Nas Academy staff, Nas Academy trainers, Nas Academy Community Managers, Nas Academy Course content, or Nas Academy assessment, the following procedure will apply: Step 1: Please communicate your concerns directly with your trainer or Community Manager (this may be done via private message); Step 2: If your issue is not resolved, or is an issue with your trainer or Community Manager, email detailing your complaint. We will respond to you within 24 hours.
T. STUDENT SUPPORT
All student enquiries, complaints, and feedback must be sent via email to
T&C Policy Approval Date: 29 April 2022